SMS Policy & Terms – HEV Group, LLC

This SMS Policy governs the text messaging services provided by HEV Group, LLC. By opting into our text messaging service via our website webform, you agree to these terms.


1. Program Description

HEV Group, LLC operates a messaging program to provide customers with service reminders, appointment updates, quotes, and technical support assistance.


2. User Opt-In & Data Collection

Customers opt into our SMS program by providing their phone number and checking the optional consent box on our website contact/booking form. We collect your phone number strictly to deliver the specific services requested.


3. Message Frequency & Rates

Message frequency varies based on your service requests and account interactions. Standard message and data rates may apply depending on your mobile carrier plan.


4. Opt-Out Instructions

You can cancel or opt-out of the SMS service at any time. Simply reply "STOP" to any text message from us. Upon sending "STOP", you will receive a confirmation message, and no further text messages will be sent to your device unless you explicitly opt back in.


5. Help & Support

If you need assistance or have questions regarding our messaging program, reply "HELP" to any message, or contact us directly:


6. Data Privacy & Sharing Restrictions

We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates under any circumstances, except as required to deliver messaging services through our platform providers and mobile carriers.


Agreement

By using our services, you acknowledge that you have read and understood these policies. If you have any questions or concerns, please contact us at:

HEV GROUP, LLC
Info@hevgroupllc.com
(862) 772-2172

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